Why won't my discount/promo code work?

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All codes are case sensitive and will need to be entered exactly as received without any spaces. If your code is still not working please confirm the following:

  • You can only use one promotional code per order, this includes free shipping promotional codes.
  • Many of our promotional codes vary in their terms and conditions so please check these with each code you receive.
  • Codes may only be valid for certain products or collections and many will have an expiration date. 
  • Discount codes cannot be applied to gift vouchers.
  • Some codes will only work once per customer or for specific customers and countries only.
  • The terms and conditions of each promotion will state the terms of use.
If you still need help with redeeming a promotional code or offer, please get in touch using the links below.

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